Strawberry Smash Lemonade Jelly & Jam

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At Jason's Jars, we strive to provide high-quality candles that you will love. However, if for any reason you are not satisfied with your purchase, we offer a return policy that is valid for 7 days. Please review the following terms and conditions before returning your product.

Eligibility for Returns:

To be eligible for a return, your candle must meet the following criteria:

• It must be unused and in the same condition that you received it.
• It must be in its original packaging, with all accessories and documentation included.
• It must have been purchased directly from our website or authorized retailer.

Items that cannot be returned:

The following items cannot be returned:

• Gift cards
• Candles that have been burned or used in any way
• Products that have been personalized or customized in any way

Returns Process:

To initiate a return, please contact our customer service team within 7 days of receiving your candle. Our team will provide you with a return authorization number and instructions on how to return your product.

Please note that you are responsible for the cost of returning the candle to us. We recommend that you use a shipping method that includes tracking and insurance. We are not responsible for lost or damaged packages during the return shipping process.

Refunds:

Once we receive and inspect your returned candle, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take several business days for the refund to be processed and for the credit to appear on your account.

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